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Technical support, feedback, or general inquiries

โ“ Frequently Asked Questions

Are the paid unlocks subscriptions?

No. All mobile unlock options are one-time Stripe payments with no automatic renewal.

The 24-Hour Flight Pass ($2.99) unlocks the paid game for 24 consecutive hours from successful payment verification. Its timer keeps running while the app is closed. The Full Campaign ($5.99) is permanent. While a valid Flight Pass is still active, it can open a short-lived Stripe Checkout for the $3.99 permanent upgrade; once that eligible Checkout has been opened, it may be completed within its stated validity window even if the pass expires while payment is already in progress.

You can check the current entitlement, expiration time and available upgrade options at Unlock Status.

What happens when my 24-Hour Flight Pass expires?

Your scores, completed sectors, achievements and other saved progress are not deleted. The game simply returns to free-tier access and prevents starting new paid missions until another valid paid entitlement is obtained.

If the 24-hour period ends while a paid mission is already in progress, that mission may be finished normally. The expiry is enforced when you next try to start paid content.

How do I restore a purchase after reinstalling the app, changing device, or clearing app data?

Use Restore Purchase and enter the same email address used at Stripe Checkout. You will receive an 8-digit verification code by email before access is restored.

A permanent Full Campaign purchase restores permanent access. An active Flight Pass restores only the time that is actually still remaining; restoring never starts a fresh 24-hour period. An expired Flight Pass can be verified so the app can show its purchase history accurately, but it does not regain paid access.

Keep access to the purchase email address: receiving the verification code is required to restore an entitlement. The Restore Purchase button on Mission Select appears after the first two free campaign sectors have been completed, and restoration is also available from Unlock Status.

I paid, but the expected unlock is still unavailable. What should I do?

First return to the game and let it finish verifying the Stripe payment. Then check Unlock Status. If the entitlement is still missing or incorrect, use Restore Purchase with the email used at checkout instead of purchasing again.

If the verification email does not arrive or verification still fails, use the contact form below and include your purchase email and a short description of what happened. Do not send your full card number or verification code.

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